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Good solutions often times require the most simple approach - technologically
and architecturally.
Example:
My master's project at UC Berkeley involved designing and building a portal
to knowledge management resources for people new to the field. At the
outset, my colleagues and I envisioned a complex system in our minds with
thousands of references to online and print publications. After interviewing
several individuals new to the field, we realized our targeted users needed
something entirely different. They wanted a single authoritative source
which would give them basic information about the field, why it was important,
what the hot topics in the field were, and links only to the most trusted
sources of content. My colleagues and I wrote original content for the
site, culled through sources to identify the best content, and categorized
information into digestible chunks. The project proved to be a success.
At graduation, my team was awarded a prize for being one of the top three
graduate projects that year. Our site became so popular among the Knowledge
Management community that I received emails from KM professionals years
later. And I was asked to speak at the KMCIA's annual conference on the
results of my research.
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